Information We Collect
We collect information you provide directly when placing an order, submitting a contact form, or subscribing to our newsletter. This includes your name, email address, phone number, shipping address, and billing information. We also collect browsing data automatically through cookies and analytics tools, including pages visited, device type, and referring URLs.
How We Use Your Information
We use your information to process and fulfill orders, respond to inquiries, improve our website and product offerings, send order confirmations and shipping updates, and with your consent, send marketing communications about new products and promotions. We do not sell your personal information to third parties.
Cookies & Analytics
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand usage patterns. This includes Google Analytics and Google Tag Manager for website analytics, and Shopify cookies for cart and checkout functionality. You can manage cookie preferences through your browser settings.
Third-Party Services
We share information with third-party service providers who assist in operating our business: Shopify for e-commerce and payment processing, shipping carriers for order fulfillment, and analytics providers for website optimization. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmission, secure payment processing through Shopify Payments, and restricted access to customer data within our organization.
Your Rights
You have the right to access, correct, or delete your personal information. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly. California residents may have additional rights under the CCPA.
Contact
For questions about this privacy policy or to exercise your data rights, contact us at customerservice@frenchmarketlanterns.com or call (866) 905-4448.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our site after changes constitutes acceptance of the revised policy.